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Vertical · Insurance

Insurance technology that settles every claim.

A motor claims platform that follows each claim from the police report to the repaired car, and online sales journeys for insurers’ customers. In use with one of the largest insurance companies in the region.

End to endMotor claims, from police report to repaired car
50+Clients served from the GCC to Europe
10Countries our clients operate in
The challenge

What slows insurers down

A single motor claim touches the police, surveyors, workshops, parts suppliers and the insurer’s own systems. Most of that hand-off still runs on paper, phone calls and email.

  1. 01

    Claims lost between parties

    Police reports, surveys, quotations and repair orders sit with different people, so no one sees where a claim stands.

  2. 02

    Manual damage reporting

    Inspectors record damage on paper or in photos, then rekey parts and repairs into the core system.

  3. 03

    Uncompetitive pricing

    Parts and repair quotes are gathered one supplier at a time, which slows settlement and makes cost hard to control.

  4. 04

    Offline sales journeys

    Customers who want to buy a policy online are sent to a branch, a call center or a form that goes nowhere.

Platforms

Platforms we bring

Start with the claims platform as a whole or with the part that hurts most. Each piece connects to your core insurance system instead of replacing it.

Motor Claims

Claims tracking & workflow

One record for every motor claim, opened when traffic police generate it and tracked stage by stage until the vehicle is repaired and returned to its owner.

  • Claims opened from the transport authority and police report
  • Stage-by-stage tracking through inspection, pricing, awarding and repair
  • Web portals for claims management, reporting and supplier interaction
Motor Claims

Inspection & damage assessment

Handheld and web tools for the motor claims team, so surveys and checks are captured digitally wherever the vehicle is.

  • Damage reports submitted from mobile devices or the web portal
  • Damaged areas, parts and required repairs recorded in a structured report
  • Inspector surveys and checks automated instead of rekeyed
Motor Claims

Parts & repair pricing

A mobile app where parts companies and workshops compete to price the parts and repairs each accident requires.

  • Requests for quotation generated automatically from the damage report
  • Quotations sent to the relevant suppliers and workshops
  • Best offer chosen electronically against criteria the insurer defines
Motor Claims

Core system integration

Claims data kept in step with the insurer’s core system, so the platform extends what you already run.

  • Synchronization of claim details, providers and purchase orders
  • Synchronization with the core system through APIs
  • Deployment in your cloud tenant or ours
Custom platform

Online insurance sales

An online retail platform built for a leading regional insurer, letting its end customers buy insurance through a friendly digital journey.

  • A guided online purchase journey for the insurer’s end customers
  • Payment requests by email or SMS, with an online payment portal, through our Payment Management Service
  • Integration with the insurer’s core systems
Track record

Delivered in Insurance

Selected work from our portfolio. Client names are shared where we have permission.

All of our work
2023

Online insurance sales

An online retail platform for a leading regional insurer, letting its customers buy insurance through a friendly digital journey.

2022

Motor claims, end to end

The whole motor claims cycle, from transport authorities and inspector surveys to parts pricing and awarding, used by one of the largest insurance companies in the region.

Working together

Ways to engage

Start with a platform, a project, or a team. Most clients combine them as the partnership grows.

  1. 01

    Project delivery

    A defined scope delivered by a squad we lead, from discovery to launch and handover.

  2. 02

    Dedicated team

    Engineers, DevOps and cloud specialists embedded in your organization and working to your priorities.

  3. 03

    Platform licensing

    Our proven platforms, white-labelled or tailored to your operation, instead of building from zero.

  4. 04

    Managed services

    We run, monitor and improve what we build, or what you already have, under an agreed service level.

Questions

Frequently asked

Something else on your mind? An engineer will answer.

Ask us directly
Which lines of insurance does the claims platform cover?

The platform in production today handles motor claims. The same workflow of logging, assessment, supplier pricing and settlement can be extended to other lines as a project with you.

Does it replace our core insurance system?

No. It integrates with your core system and keeps claim details, providers and purchase orders synchronized, so policy administration stays where it is.

How do workshops and parts suppliers take part?

Through a mobile app. They receive requests for quotation, submit prices for the parts and repairs needed, and the best offer is selected electronically against your criteria.

Where is the platform hosted?

In your cloud tenant or ours, on Azure, AWS, Google Cloud or Oracle Cloud, depending on your data residency and regulatory requirements.

See it working in your Insurance operation.

Book a walkthrough on your own use case. We show the platform working, not a slide deck, and reply within one business day.

Amman, JordanPrincess Tharwat Hassan St., Amman, Jordan
Dubai, UAEDubai Design District, Dubai, UAE